🔒 Privacy Policy – Cold Water for Skin Health
At our platform (https://cold-water-for-skin-health.trustedstandard.com), we prioritize your privacy and the protection of your data above all else. This Privacy Policy is designed to inform you about how we handle personal information in strict adherence to various global privacy standards, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
Scope of the Policy
This Privacy Policy applies to all aspects of our website, applications, services, and products. Please note that this policy does not cover interactions with third-party platforms, applications, products, or services linked from our platform, each of which has its own privacy policy.
Processing Activities
Our processing activities under this Privacy Policy occur when you:
- Use our applications and services as a user
- Visit any of our websites that reference this Privacy Statement
- Engage with us through communications like newsletters, emails, calls, or text messages/SMS
Personal Data Collection
We collect various categories of Personal Data to provide and improve our services. This includes:
- Account information for user management
- Payment details to process transactions
- Financial records as part of our business operations
- Purchase history for service personalization
- Mobile device identifiers for app functionality and support
- Location data where necessary for location-based services
- Feedback to enhance customer experience
- Social media information for community engagement
- Product usage details to understand user needs
This data is collected from user inputs, interactions with our services, and through automated technologies we employ. We may also receive Personal Data from third parties, in line with their privacy practices.
Cookies
We use cookies on our platform to ensure a seamless user experience and for analytics purposes. These cookies can be categorized as Strictly Necessary, Preference, and Analytics. Users have the option to manage non-essential cookies through our Cookie Manager tool.
Data Retention and Deletion
We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once the data is no longer needed, we take steps to delete or anonymize it securely.
Security Measures
Your privacy security is a top priority. We implement organizational measures and advanced security technologies to safeguard your Personal Data, including encrypted communication channels and third-party services that comply with industry best practices.
Children’s Privacy
We are committed to protecting the privacy of children under 18 years of age. We do not knowingly collect personal information from children in this age group. If we become aware that we have collected Personal Data from a child under 18 without parental consent, we will take steps to remove that data and terminate the relevant account.
Your Rights
Depending on where you are located, you may have certain rights with respect to your Personal Data, including the right to access, rectify, delete, restrict processing, and transfer your data. You can also object to processing activities in some circumstances, opt-out of marketing communications, and non-discriminatory treatment for exercising your privacy rights. To exercise these rights, please reach out to our privacy team.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our data handling practices or as required by law. We will notify you of any significant changes.
Contact Information
For any questions, concerns, or requests related to your Personal Data or this Privacy Policy, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website.
Your trust is paramount to us, and we are dedicated to upholding your privacy rights. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your data and your corresponding rights.